This Reward Fulfillment Agreement (the “Agreement”) is entered into between Flangar (hereinafter referred to as the “Platform“), and the Creator (hereinafter referred to as the “Project Owner”) participating in a campaign on the Flangar platform whereby a reward is promised.
1. Purpose
The purpose of this Agreement is to establish the terms and conditions under which the Project Owner will fulfill promised rewards to the backers who have supported the project on the Flangar platform. This Agreement governs the relationship between the Platform and the Project Owner regarding reward fulfillment and establishes the responsibilities and liabilities of each party.
2. Reward Specifications
The Project Owner agrees to clearly specify the rewards offered for different funding levels in the project’s campaign description on the Flangar platform. The Project Owner understands and acknowledges that the rewards offered are their responsibility to fulfill. The Project Owner shall accurately describe the rewards, including specifications, quantities, delivery timelines, and any applicable limitations or restrictions. They shall provide sufficient information to ensure backers have a clear understanding of the rewards they will receive.
3. Project Owner’s Responsibilities
The Project Owner agrees to fulfill the rewards to the backers in a timely manner and in accordance with the specifications mentioned on the Flangar platform. The Project Owner shall bear full responsibility for the manufacturing, production, packaging, and shipment of the rewards. They shall ensure that the rewards are of satisfactory quality and fit for their intended purpose. The Project Owner agrees to provide regular updates to the backers regarding the progress of reward production and fulfillment. The Project Owner shall handle any customer service inquiries or issues related to reward fulfillment promptly and professionally. The Project Owner acknowledges that they are solely responsible for complying with any applicable laws, regulations, or customs requirements related to the manufacturing, labeling, shipping, and delivery of the rewards.
4. Backer Information
The Platform shall provide the Project Owner with access to backers information, including names, addresses, and reward preferences, as required for reward fulfillment purposes. The Project Owner agrees to treat the backer information as confidential and use it solely for the purpose of reward fulfillment. They shall not disclose, sell, or share the backer information with any third party without the explicit consent of the backers. The Project Owner shall take appropriate measures to protect the backer information from unauthorized access or disclosure.
5. Delivery and Fulfillment
The Project Owner agrees to make a good faith effort to deliver the rewards to the backers within the estimated delivery timelines mentioned in the campaign description on the Flangar platform. In the event of any delays or unforeseen circumstances that may impact the delivery of rewards, the Project Owner agrees to promptly notify the affected backers and provide updates on the revised delivery schedule. The Project Owner acknowledges that the Platform bears no responsibility for any delays, quality issues, or disputes arising from the reward fulfillment process. The Project Owner agrees to handle any such issues directly with the backers and resolve them in a fair and reasonable manner. The Project Owner shall bear all costs and expenses associated with the delivery and fulfillment of the rewards, including but not limited to manufacturing costs, packaging materials, shipping fees, delivery fee and any applicable taxes or duties.
6. Liability
The Project Owner acknowledges and agrees that the Platform is not responsible for the quality, performance, or delivery of the rewards offered by the Project Owner. The Project Owner shall indemnify and hold the Platform harmless from any claims, damages, liabilities, or expenses arising out of or related to the reward fulfillment process, including but not limited to manufacturing defects, shipping delays, or breach of warranty.
7. Termination
Either party may terminate this Agreement by providing written notice to the other party in the event of a material breach of any provision of this Agreement. Termination shall not relieve the Project Owner of their obligation to fulfill rewards to the backers for whom funding has been received. In the event of termination, the Project Owner shall promptly return any remaining funds to the backers or take appropriate steps to provide alternative compensation if rewards cannot be fulfilled.
8. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Ghana. The parties agree to first attempt to resolve any disputes amicably through negotiation or alternative dispute resolution methods before pursuing legal action.
9. Entire Agreement
This Agreement constitutes the entire understanding between the Platform and the Project Owner regarding the reward fulfillment process.
10. Amendments to the Agreement
Flangar reserves the right to modify or amend this Agreement at any time, with or without prior notice to the Project Owner. In the event of any modifications or amendments to this Agreement, Flangar will provide notice of such changes through the Platform or via email to the Project Owner’s registered email address. It is the Project Owner’s responsibility to review and understand any modifications or amendments to this Agreement. By continuing to participate in the reward-based crowdfunding campaign on the Flangar platform after any modifications or amendments to this Agreement have been made, the Project Owner agrees to be bound by the updated terms and conditions.
By creating a funding campaign on Flangar, the Project Owner acknowledge that they have read and understood the terms and conditions of this Reward Fulfillment Agreement and agree to be bound by them.
For any questions concerning this agreement, please contact us via legal@flangar.com
